FAQs

What is Noor DMC?
Noor DMC IS a specialized incoming agency for tailor-made and roundabout tours in Croatia and neighbourhood countries. The agency is part of Penta PCO, which was established 23 years ago and has proven itself as a leader in MICE segment in Croatia. Due to the increasing demand for incoming tourism and continuing its long- term business philosophy of working with specific markets, we have decided to focus our knowledge on the Muslim tourist market. For our work and knowledge we have received confirmation from the Centre for Halal Quality Certification, which we are extremely proud of.

In our tailor made tours in Croatia, Bosnia and Herzegovina, Slovenia, Montenegro, Italy and Austria, Noor DMC as a tour operator provides the highest level of service, always respecting Halal standards.

Why to choose Noor DMC?
Because Noor DMC holds a Halal certificate! Noor DMC has improved their knowledge with Halal certificate and is very proud to be one of few agencies in Croatia that have it.
According to Halal certificate Noor DMC will prepare the itineraries according to the halal standards.
Islamic tourism is a new concept for Croatian market, so each one of our tours and offers is prepared to suit in its best way the Islamic needs with what Croatia has and can offer.

Is Croatia appropriate for Muslim travellers?
As said before, concept of Islamic Tourism is still new for Croatia. In 2010 Islamic Community in Croatia has established Centre for Halal Quality Certification and since then 13 hotels got their halal standardization. Today, Croatia is a regional leader in halal food offer. The Centre for Halal Quality Certification continues its work and soon it's expected that Croatian halal offers will see a rapid rise.
Also, Croatia has 25 mosques, located throughout all Croatia, which are interwoven throughout the entire journey.

How will halal standards be regulated in non- halal objects?
Always when possible hotels and restaurants with halal certificate will be used. Their use also depends on the itinerary route.
Unfortunately, not many hotels in Croatia have halal certificate yet. In cases when non-halal hotels need to be used Noor DMC will make sure that those are the most flexible ones. All of the hotels included in our tours are excellent hotels, happy to accommodate Muslim tourists and willing to do everything in their possibilities to make your stay most pleasant.
When not in halal restaurants, we will make sure that the food is prepared by certified halal restaurant or caterer. If the programme includes destinations with a lack of halal objects Noor DMC will upfront inform the guests and "use" the best restaurant that will prepare the food according to Muslim standards, avoiding any forbidden ingredients.

Every halal programme will be approved by The Centre for Halal Quality Certification. Programmes that use non- halal objects will not have halal standard approval.

How does Noor DMC ensure high luxury tours?
Eachone of our tourshas been carefully prepared. Noor DMC commits itself to provide you with perfect holiday experiences and quality standards. We highly respect Muslim customs and combine them with luxury accommodation, gastronomy, transport and local knowledge. When you start your journey, you can just relax and enjoy.

Passport and Visa requirements
Travelers from UAE- valid passport and visa required.
Travelers from Qatar- valid passport and visa required.
Travelers from Oman- valid passport and visa required.
Travelers from KSA- valid passport and visa required.
Travelers from Kuwait- valid passport and visa required.
Travelers from Turkey- valid passport and visa required.
Travelers from Malaysia- valid passport required (passport has to be valid for at least another three months after the planned departure from Croatia and issued within the previous 10 years) and visa not required.

Traveler must personally apply for a visa, in one of noted embassies.

Embassy of the Republic of Croatia at Doha, Qatar


Doha
Wadi Al Humra 807 St.
Saha 96, building no. 3
Al Dafna Area
Doha, Qatar
P.O. Box 23150

Tel: + 974 44 835 188, + 974 44 835 224
Fax: + 974 44 835 175







Embassy of the Republic of Croatia at Cairo, Egypt


Cairo
3, Abou El Feda St.
Zamalek, Cairo
EGYPT

Tel: 00202 273 83 155, 273 55 815
Fax: 00202 2735 5812









Embassy of the Republic of Croatia at Ankara, Turkey


Ankara
Aziziye Mah.
Kırkpınar Sokak 18/5
06690 Çankaya - Ankara

Tel: +90 312 446 0831, 446 9460
Fax: +90 312 446 4700


Consular office:

Istanbul
Asmali Mescit Mah.
Oteller Sok. No:1/2
34420 Tepebasi/Beyoglu
Istanbul/Turkey

Tel: 0090 212 293 5467, 293 5468
Fax: 0090 212 293 5476

Izmir
Sair Esref Blv. No:6/7
Samli Is Merkezi
Cankaya
35 230 Izmir
Turkey

Tel: + 90 232 446 2870
Fax: +90 232 445 7720

Antalya
Fine Otel Turizm Isl.A.S/Rixos hotels
Caglayan Mah, Barinkaklar Bulvari No: 65 Antalya
Turkey

Tel: 0090 242 310 5252
Fax: 0090 242 323 4428
Embassy of the Republic of Croatia at Peking, China


Peking
San Li Tun Diplomatic
Office Building 2-7-2
100600 Beijing
P.R. of CHINA


Tel: 0086 10 6532 6241
Fax: 0086 10 6532 6257



For any further information regarding visas please contact us.

When is the best time to come to Croatia?
Throughout the year Croatia is an attractive destination. Whetheryou like sea and sun or snow and mountains, Croatia has it all. Summer season starts in June and lasts till September. Winter season last from December till March. Spring time, when everything blossoms, and autumn season, when everything turns gold, also have a special charm.

Can we make our own trip by combining destinations and places by our wishes?
Yes, of course! We are here to make your visit as wonderful as it can be. We will give our best to organize your trip according to your wishes by giving you our recommendations, advices and tips.

Are the dates of travel fixed or we can travel when it suits us?
You choose your dates to travel and just let us know. All of the tours will be then organized according to your travel dates.

How many persons per group can be?
As many as you want. If you wish to travel as a couple or as a family, maybe alone or with a group of friends, you are welcome!

What’s the time difference?
Croatia- Central European Time Zone (UTC+01:00)
Qatar- Arabia Time Zone (UTC+03:00)
UAE- Gulf Time Zone (UTC+04:00)
OMAN- Gulf Time Zone (UTC+04:00)
KSA- Arabia Time Zone (UTC+03:00)
KUWAIT- Arabia Time Zone (UTC+03:00)
TURKEY- Eastern European Time Zone (UTC+02:00)
MALAYSIA- Malaysia Time Zone (UTC+08:00)

Which languages are spoken in Croatia?
Croatian is the official language, but English is widely spoken, so is German and Italian.

What are the holidays in Croatia?
New Year's Day: January 1st
Epiphany : January 6th 
Easter Monday: April 21st
International Workers Day: Mays 1st
Corpus Christi: June 19th 
Anti-Fascist Struggle Day: June 22nd
Statehood Day: June 25th
Victory and Homeland Thanksgiving Day: August 5th 
Assumption of Mary: August 15th 
Independence Day: October 8th
All Saints Day: November 1st
Christmas: December 25th
St. Stephen's Day: December 26th